Tsja, wat nu te doen.....
Ik krijg net een mail binnen n.a.v. mijn bestelling tijdens hun sale. Ik wist wel dat Zuid-Korea een probleem had gehad met k-pack versturen, maar dacht dat dit voorbij was omdat je dus kon bestellen. Even over nadenken...ik wil die titels wel echt hebben.
First of all, thank you all so much for your purchase during the Winter Sale Festival season.
We are very sorry to break down the news that kpack and EMS services are not provided to your residence.
Only EMS and EMS premium are working at the moment.
After the pandemic, Korean post has narrowed down kpack service available countries.
We have 3 options to offer.
1) We will keep your orders safe in our office until kpack is available again. We will update you in the meantime.
2) If you have family or friends living in DE, GB, HK, US, CA, CN, RU. We could send your order there. These are the very few countries that kpack service is working.
3) You could upgrade your shipping method. Please let us know your order number then we will let you know how much EMS or EMS premium costs.
Thank you and really sorry about the situation.